Every customer, every time!

​Whether entrepreneur, master carpenter or as a family. We are a Network bank for SMEs and private customers. Down-to-earth, modern and always on the cutting edge.

The Future Is Now

​As a Network bank, we are a strong partner at the side of our customers. No matter whether for SMEs or private customers. With a complementary currency for successful businesses, modern banking products as well as savings and Business solutions that are among the best on the market. True to the motto: The future is Now.

​Our ability to have a good conversation with our customers at every interaction. “Every customer, every time” remains our standard for making banking easy. We need everyone to be focused on delivering on it. It sounds so simple, but our customer experience scores show that we have room to improve on our ability to consistently deliver a value-added conversation.

This is a big part of making Banyan Investment Bank & Blockchain Trust the easiest place to bank and invest.​

Conversational skills is our single biggest challenge for 2022 We’ll work on this by using Banyan Investment Bank & Blockchain Trust listens to redefine the banking and investing experience and make it easy for customers to do business with us.

We will continue to do what is right for our customers. They expect solutions that improve their financial well-being. By leveraging our experience, tools, processes and training – as well as our digital experience – we can win customer loyalty and new business. Again, our ability to have quality conversations will go a long way toward helping us achieve this.

At the heart of our mission is a commitment to doing what is right for our customers. They seek solutions that can enhance their financial well-being, and we aim to meet those expectations. By drawing on our extensive experience, innovative tools, proven processes, and comprehensive training, we can effectively address their needs. Additionally, leveraging our digital capabilities allows us to connect on a deeper level with our customers, fostering both loyalty and new business opportunities. Ultimately, the quality of our conversations will play a crucial role in our success, enabling us to build trust and deliver the exceptional service our customers deserve.